PNC Bank: ‘Issue’ affecting online, mobile banking resolved

The corporate headquarters of PNC Financial Services Group Inc. is shown in Pittsburgh, Thursday, Jan. 12, 2017. (AP Photo/Gene J. Puskar)

PITTSBURGH (AP) – Pittsburgh-based PNC Bank says an unspecified “issue” affecting its online and mobile banking services has been resolved.

The bank announced the problem on its PNC Bank Help Twitter feed before 11 a.m. Tuesday, then said it was fixed about three hours later. PNC called it a “technology hardware issue” but didn’t get more specific.

The bank had urged customers to use automatic teller machines or visit its branches to handle any transactions while the problem persisted.

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