Buying a New Mattress

To test mattresses, Consumer Reports simulates 8 to 10 years of use to see how well a mattress will hold up. It checks whether a mattress will support your spine. And, recently, testers added more tailored information to mattress ratings.

Consumer Reports finds you also don’t have to spend thousands of dollars. Online mattress companies like Casper, Lull, and Tuft & Needle are offering performance as well as very competitive pricing.

Nervous about buying online? A recent Consumer Reports survey found the highest satisfaction scores went to two online mattress brands: Tuft & Needle and Casper. And the $950 Casper mattress just earned top ratings in Consumer Reports tests of memory foam mattresses.

Consumer Reports says be sure to check the trial period and return policy before you buy online.

If you want the traditional in-store experience, Consumer Reports says it’s still the best way to try before you buy. You want to spend at least 15 minutes lying on that mattress. Get comfortable, find your ideal position, kick off your shoes, maybe even bring your pillow from home.

Consumer Reports says whether you’re online or in-store, haggle. In stores, start by asking for 50 percent off the list price and take it from there. Other ways to save: ask for a price guarantee so if the mattress goes on sale within 30 days you can get a refund for the difference, and ask about free delivery and haul-away service.


Consumer Reports TV News® is published by Consumer Reports. Consumer Reports is a not-for-profit organization that does not accept advertising and does not have any commercial relationship with any advertiser or sponsor on this site.

All Consumer Reports Material Copyright © 2017 Consumer Reports, Inc. All rights reserved.

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