HARRISBURG, Pa. (WHTM) – Federal regulators have issued an official recall of one million Samsung Galaxy Note7 smartphones because there’s a risk the batteries can overheat and catch fire.
The Consumer Product Safety Commission said users should immediately stop using and power down Note7 phones that were purchased before Sept. 15.
The CPSC said the company has received 92 reports of batteries overheating in the United States, including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage.
To determine if your phone is recalled, find the IMEI number on the back of the phone or the packaging and enter the number into the online registration site – www.samsung.com – or call Samsung toll-free at 844-365-6197.
Samsung says Note7 replacements will be available in most stores no later than Sept. 21.
Owners may choose either a new Note7, a Galaxy S7 or S7 edge with a refund of the price difference, or get a refund.
Online: Galaxy Note7 Safety Recall