HARRISBURG, Pa. (WHTM) – Pennsylvania’s auditor general says flawed policies at the Department of Military and Veterans Affairs led to delayed care at the state’s six veterans’ homes.
Auditor General Eugene DePasquale says outdated admission procedures forced eligible veterans and their spouses to remain on a waiting list despite dozens of open beds.
An audit found one of the veterans homes, Hollidaysburg, had approximately 70 or more open beds, but 12 spouses were on a waiting list to use those beds.
DePasquale said his office also found 14 veterans were in the wrong order on the waiting lists. He said 11 people should have been higher on the lists and three should have been lower.
The audit also identified numerous problems in how staffers handle complaints about resident care.