ABC27 investigates new violations at Golden Living nursing home

LANCASTER, Pa. (WHTM) – ABC27 has discovered new violations at a Golden Living nursing home in Lancaster.

The attorney general is suing several Golden Living centers in Pennsylvania, saying they failed to provide the quality care they advertised.

While previous reports of different facilities in Cumberland and Dauphin counties have documented filthy living conditions, the most recent inspection of the center at 425 Duke Street outlines medical care concerns.

The inspection shows several instances of inaccurate medical records. For example, a resident was found lying on the floor beside a bed “with a small amount of blood” on the right ear and neck. The nursing home records said “fall protocol was instituted,” but the Department of Health says the required fall investigation never happened.

The inspection report also shows a pattern of failing to “properly store and dispose of medications.” In one instance, an active medication cart had an expired insulin pen; there was also documentation of out-dated anti-psychotic medication.

The report goes on to say the facility had a medication error rate of eight percent, which is higher than regulations allow.

The inspection details behavior that could lead to residents being unnecessarily medicated, such as “failing to monitor behaviors associated with the administration of psychoactive medications.”

Additionally, the report says the facility “failed to follow physician orders.” Specifically, high blood sugar levels were not reported; there were also several documented instances in which blood sugar levels were not obtained. The Department of Health says for some patients with medical conditions, this violation can be dangers.

At the end of the report, the Department of Health noted that the facility failed to take required steps to notify the state of an incident that required transporting a resident to the hospital.

Golden Living sent ABC27 the following statement:

“We take these citations very seriously and have moved quickly to implement a plan of correction on the items cited at Golden LivingCenter – Lancaster under the oversight of the Pennsylvania Department of Health. Our entire team – from corporate leadership to the certified nursing assistants – is wholly committed to work though these deficiencies and address all concerns because the safety and security of our patients and residents is our highest priority.”

This is the Lancaster facility’s second out-of-compliance inspection in one month.

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