Smart911 service to be launched in York County

YORK, Pa. (WHTM) – A 911 service that allows people to provide crucial information before an emergency will be launched Tuesday in York County.

Smart911 is a free service used by police, fire, and EMS departments across the country. It can be used by 911 dispatchers to quickly send first responders to the scene of an emergency with more information.

County commissioners will kick off the service at 10 a.m. at the York County Emergency Services Center.

People can create a safety profile for their entire household with details on their homes and families. Some of this information might include medical conditions, medications, addresses, emergency contacts, and pictures of people who live at the home. Profiles also could include information on pets, people with disabilities, children, or the elderly.

More than 70 percent of 911 calls in the United States are made from mobile phones, according to Smart911. Cell phones do not directly link to an address or show a caller’s name, unlike a landline.

The emergency notification service of Smart911 allows you to opt-in to get alerts through voice, text, or e-mail. It requires users to confirm or update their profiles every six months.

You can sign up by going to

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