AG expands Golden Living lawsuit to include West Shore, Lancaster facilities

HARRISBURG, Pa. (WHTM) – State prosecutors have amended a lawsuit against a nursing home chain to include 11 additional Golden LivingCenters facilities, including the company’s Lancaster and West Shore locations.

The amended complaint against Golden Gate National Senior Care LLC was filed Tuesday by the attorney general’s office. Attorney General Kathleen Kane said the new allegations stemmed from more than 350 complaints made to her office since the initial lawsuit 10 weeks ago.

The amended complaint names Golden LivingCenters – West Shore, at 770 Poplar Church Road in Camp Hill, and Golden LivingCenters – Lancaster, at 425 N. Duke Street.

The original complaint filed in July named Golden LivingCenters – Camp Hill, at 46 Erford Road; Golden LivingCenters – Blue Ridge Mountain, at 3625 N. Progress Avenue in Harrisburg; and Golden LivingCenters – Gettysburg, at 741 Chambersburg Road.

Kane said the company advertised it would keep residents clean and comfortable while providing food and water at any time, but she said the facilities were understaffed and residents were left thirsty, hungry, dirty, and sometimes unable to get help using the bathroom or escorted to the cafeteria during meals.

The lawsuit additionally alleges that staffers falsified records to indicate residents received care when they did not, and that management improved staffing during state inspections to conceal the true conditions of the facilities.

John Holly, executive director of Golden LivingCenters – West Shore, said the company is confident that the claims are “baseless and wholly without merit.” He said all of the facilities are in compliance with legal requirements.

Golden Gate National Senior Care manages and operates 36 facilities in Pennsylvania. The lawsuit now names 25 of those locations.

Prosecutors are seeking $1,000 for each violation of the law, and up to $3,000 for every violation involving a person 60 years old or older. The action also seeks restitution for consumers.

People with complaints about Golden Living facilities or other health care facilities may call the attorney general’s Health Care helpline at 877-888-4877 or file an online complaint at

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