For closed captioning concerns, please contact our Captioning Hotline:
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.
Written closed captioning complaints should be directed to the following:
Assistant to the General Manager
P.O. Box 5860
Harrisburg, PA 17110
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint.
In any event, we will respond to your complaint within 30 days.